IT'S THE SHIP KOREA

TERMS & CONDITIONS

Event Information

IT’S THE SHIP KOREA

Date: 23 May 2024 (Thursday) ~ 26 May 2024 (Sunday) / 4 Days 3 Nights

Location: Costa Serena Cruise

Itinerary: Busan – Nagasaki (Japan) – Busan

Please make sure to check before purchasing.

IT‘S THE SHIP KOREA TERMS & CONDITION

Please read the following Terms & Conditions BEFORE you book your cabin on the cruise. This document contains important limitations on your rights. This is a legally binding terms and conditions document. This document contains additional contractual terms, conditions and limitations between you and LIVESCAPE SINGAPORE PTE LTD (201418558K), (“LIVESCAPE” or their respective officers, directors, employees, agents, sponsors and contractors collectively referred to herein as the “Released Parties”), with respect to this cruise beyond the terms and conditions described in the Costa Cruises Booking Terms and Conditions. More information can be found in the link – https://www.costacruises.com/general-conditions/contract.html

All references to “shipmate” shall have the same meaning as “Passenger” for purposes of this Contract and shall include each shipmate listed on a Ticket Contract and each shipmate, other than LIVESCAPE personnel, Costa Serena Cruises personnel and artists and artist personnel, who embarks on the Cruise or attends any Cruise or Cruise related events, whether or not listed on a Cruise Ticket Contract. All terms shall be considered gender neutral and pronouns shall refer to the masculine and feminine, as context requires.

Ticket purchasers are considered to have read and agreed to all the following terms. Failure to comply with these terms will result in not being able to board the cruise, and refunds will not be provided.

Cabin Reservation

This cabin booking is valid only for IT’S THE SHIP KOREA 2024 sailing from 23 May 2024 (Thursday) to 26 May 2024 (Sunday).
This event is restricted to those of the legal age of 19 yrs and above as of 23 May 2024. If the person making the reservation is under 19, entry, cabin ticket issuance, and refunds are not possible. Minors below the age of 19 years are prohibited to board even if accompanied by a guardian.
Detailed schedule and lineup will be announced later.
The official E-Ticket will be sent via email closer to the date of sailing.
All shipmates must bring a valid passport (with an expiry date no earlier than 23 November 2024), printed copies of their Costa Serena cruise ticket, valid Visa for South Korea (Must be Multiple Entry) when boarding. Failure to do so will result in being unable to board the cruise, and no refunds will be provided for non-compliance.
After a reservation is made, organizers will require information from your passport, including English name, gender, nationality, date of birth, passport expiration date, and emergency contact information.

By making a reservation, you acknowledge and agree that certain expenses, such as gratuity fee (USD48 per pax for Interior, Oceanview & Balcony and USD57 per pax for Suites) and tour expenses at ports, are not included in the cabin price. Gratuity fee to be paid at the end of the cruise during checkout.

For the elderly, pregnant women, and those with insecure physical or mental conditions, we kindly request that you refrain from making reservations. If you wish to make a reservation, please consult with your doctor. Additionally, we ask that you contact the organizers in advance to share relevant information in advance.
Pregnant women are allowed to board only if they are less than 24 weeks pregnant on the day of departure, and they must carry a medical certificate (in English) when boarding. If a woman is 24 weeks or more pregnant on the day of disembarkation, boarding is not allowed.
Re-entry after departure procedures and boarding is not allowed.Guests are only allowed to disembark only during the stopover at Nagasaki. It is imperative that guests return on board before the designated time. Each guest bears the individual responsibility of ensuring timely re-boarding, as failure to do so may result in being left behind in Nagasaki.
The organizers are not responsible for illnesses and injuries that occur during this event that are not previously communicated by the organizer.
Due to the circumstances that may have occurred by the organizer, schedules, and artists may be subject to change.
As this event features multiple artists and is not centered around one particular artist, refunds and cancellations due to the cancellation or change of individual artists will not be possible.

Name Changes, Transfers & Fees

The shipmate who places a reservation for a cabin onboard is considered the cabin ‘Lead’ shipmate and is SOLELY RESPONSIBLE for initiating or authorizing changes to the booking/reservation.
All shipmate’s changes must be initiated by the ‘Lead’ shipmate. Changes will only be made by LIVESCAPE and name change fee(s) will be applied. The ‘Lead’ shipmate must contact LIVESCAPE directly via email info@itstheship.com

During the reservation process you can opt to provide shipmate details at a later date up until 2 months prior to sailing, i.e. March 23, 2024, 23:59 hrs GST).

If shipmate details have been provided and ‘Lead’ shipmate would like to make changes, from April 23, 2024, 00:00 hrs (GST) onwards the administrative fees of USD300 per shipmate, per name will be charged.

Your cabin number is subject to change without notice at the discretion of the cruise line. No changes of any kind (name or cabin) will be accepted up to 2 weeks before sailing, 9 May 2024 at 23:59 (GST).

Instalment Payment

The total cabin pricing will be split into equal monthly payments with final balance due no later than 25 April, 2024, 23:59 hrs (GST). Due to a few credit cards requiring OTP / SMS codes, we are not able to charge your monthly payment automatically to your credit card on file on the due date of each month. In this case we will require you to login to your account and make the required payment for the instalment. It is your responsibility to know your payment due dates (25th of each month, payment needs to be clear by 15th of May 2024) as payment reminders will not be sent. If your instalment payment remains unpaid within 7 days after each month due date noted on your confirmation email, your reservation may be cancelled and any payments made will NOT be refunded.

The number and rate of your monthly instalment payments will be dependent on the time of purchase. Example, if you purchase on December 23, 2023, you would be required to make the first payment during the time of booking. Subsequently the balance will be split equally on the 25th of every month from January 2024 to April 2024 being your last payment.
The instalment option is applicable until April 10, 2024 at 23:59 hrs (GST). After which the cabin payment will be in full for new bookings.
If you need to make any changes to your instalment payment plan dates or credit card, please contact us via email info@itstheship.com on Monday to Friday from 11:00 hrs to 18:00 hrs (GST & MYT).
All new shipmate booking made after March 25, 2024, 23:59 hrs (GST) and new reservations booked on March 26, 2024 at 00:00 hrs (GST) onwards will require full payment. Please contact us via email info@itstheship.com on Monday to Friday from 11:00 hrs to 18:00 hrs (GST & MYT).

Passport & Legal Document Requirements

The latest expiry date for the passport, based on the requirement of having a validity of at least 6 months from the departure date (May 23, 2024), would be November 23, 2024.

If the passport’s validity is less than 6 months, you must renew it to extend the validity for at least 6 months before submitting your passport details.

Please note that a single passport (PS) can only be used once within a year, so be sure to check its usage status.

If you are not a citizen of South Korea or if you hold dual citizenship, you must check with the embassy of the respective country (South Korea, Japan) due to differing entry and exit policies of transit countries.

If you are from a country that requires a visa into South Korea (Multiple-Entry Visa), you are responsible to do so prior to sailing.
All guests are highly recommended to apply for their own valid travel insurance prior to sailing.

All foreign nationals who are visa-exempted, must apply for the K-ETA, Korea Electronic Travel Authorization, prior to arriving in South Korea as it is an entry requirement. More information can be found in the link – https://www.k-eta.go.kr/portal/guide/viewetaalification.do

All guests must present printed copies of the required documentation at embarkation/disembarkation. Shipmates without the required mandatory documentation will be DENIED boarding and NO REFUND will be issued.

The organizer of It’s The Ship Korea assumes no responsibility for advising you of immigration requirements. Non-South Korean citizens, including resident aliens, must contact the appropriate consulates, embassies and/or immigration office(s) to inquire about necessary documentation for the Cruise.

Your name, as listed on your travel documents, must exactly match your name as listed on your Cruise documents.

Luggage

Costa Cruises and LIVESCAPE assume no responsibility for carry-on luggage. Any luggage left at the pier will be forwarded at the shipmate’s expense. Claims for luggage loss or damage must be made in writing to debarkation personnel prior to leaving the pier area.

All luggage must be stored in the shipmate’s cabin. Pets, dangerous or illegal items such as weapons, explosives, combustible substances, non-prescription controlled substances, or banned/illegal drugs may not be brought onboard IT’S THE SHIP. Any such items shall be surrendered to security at embarkation and may be disposed of at the sole discretion of Costa Cruises Cruise Lines.

All hand-carried and/or checked-in luggages are subject to security clearance.

This cruise allows one carry-on per person + backpack or suitcase

Inoculation & Health

All shipmates must ensure that they are medically and physically fit for travel.

The Centers for Disease Control (CDC) and the World Health Organization (WHO) provide guidelines as to which vaccinations are required in each country. In many cases inoculations are recommended but in some circumstances they are required.

We recommend that you check with your Healthcare Professional or a Travel Medicine Specialist certified by the WHO for guidance. Other informational resources can be accessed at the Center for Disease Control and Prevention’s Traveler’s Health website and the World Health Organization website.

Shipmates with Special Needs

By booking the Cruise, you warrant that you, and those travelling with you, are physically fit to travel at the time of embarkation. You must notify LIVESCAPE at the time of booking of any disability or other medical or physical condition that may require special assistance during the Cruise.

Your failure to do so will release the Released Parties from any liability for loss, damages or other compensation arising from or related in any way to such disability or condition. LIVESCAPE and Costa Cruises reserve the right to require that any shipmate who is not self-sufficient travel with a companion shall take responsibility for any assistance needed during the Cruise and in case of emergency.

Medical Care

You assume all risks associated with travel and transportation on the Cruise. While at sea or in port, the availability of medical care may be limited and/or delayed. You acknowledge that all or part of the Cruise may be in areas where medical care and/or evacuation may not be available.

You agree to indemnify and reimburse LIVESCAPE and/or Costa Cruises in the event that either party, in its sole discretion, chooses to advance to you the cost of emergency medical care, including medical evacuation and/or medical care provided ashore, as well as transportation and/or lodging in connection therewith. LIVESCAPE shall have no responsibility to advance any such costs.

Included in the Cabin Purchase

Accommodation on board the cruise for 3 nights and 4 days

Complimentary meals on board the cruise (additional charges may apply for specific menu items and certain restaurants)

Admission to IT’S THE SHIP KOREA 2024

Access to all on-board facilities (GYM, POOL, RESTAURANT, etc.) except for SPA, THERAPY, and duty-free shopping

Non-alcoholic beverages such as WATER, COFFEE, TEA, JUICE provided at the buffet restaurant.

Not Included in the Cabin Purchase

Gratuity fee (to be billed to each customer’s linked credit card after boarding).
- For INTERIOR / OCEAN VIEW / BALCONY cabins, the total cost of $48 USD for 4 days.
- For SUITE cabins, the total cost of $57 USD for 4 days.
Tour expenses at ports
Additional costs for paid facilities such as popup parties, special restaurants, alcoholic beverages, and purchases for personal items.
Travelers insurance
Onboard Wi-Fi (available at an additional cost).

Prohibited Items

Food brought from outside, alcoholic beverages, drinks, and tobacco products (including e-cigarettes and liquid tobacco).
Professional recording or filming equipment.
Items that are sharp, breakable, or at risk (e.g., bottles, cans).
Drugs and illegal substances
Items that can be used to threaten others (including fireworks, knives, and sprays).
Electrical appliances (such as irons, coffee makers, and hair heating elements).
Additional prohibited items may be determined by the organizers, promotors, or securities.

Carrying prohibited items or hazardous materials (including items not listed as prohibited but deemed unsafe on-site and at the discretion of securities) may result in confiscation and immediate disposal.

Possession, use, purchase, or distribution of illegal drugs and substances is strictly prohibited. Violation of this policy will result in legal consequences. In such cases, the organizers, promotors, and ticketing agencies are not responsible for refunds or compensation.

Cancellation and Refund

Cabin ticket changes, cancellations, and refunds can be made through the respective ticketing agency where you made your reservation, and fees may apply according to the cancellation and refund policies of that agency.
Exchanges and refunds on the day of the event are not possible (including cancellations and changes due to personal reasons or changes of mind).
Refunds for NO SHOW are not applicable, and separate fees will be charged for all reservation changes that occur after cruise documents have been issued.

Due to the unique nature of our event, we have a very strict cancellation policy. We HIGHLY recommend that shipmates consider purchasing travel insurance.

You can cancel on or before March 23, 2024, 23:59 hrs (GST) for a refund less administrative charges of USD300 per cabin.

As of March 24, 2024, 00:00 hrs (GST) all monies paid (including your paid instalment) are non-refundable. There will be no refunds given for those who do not show up on time, unused tickets or after the Cruise has occurred. REFUNDS WILL NOT BE GIVEN FOR ANY REASONS AFTER March 24, 2024, 23:59 hrs (GST).

All cancellation requests must be submitted in writing with reason of cancellation and any supporting documentation. Please email info@itstheship.com to cancel your reservations.

Again, we highly recommend that shipmates purchase their own travel insurance.
Please note the cancellation provision of this Terms & Conditions applies to the Cruise, regardless of any representations made by Costa Cruises, whether in its contract terms or elsewhere.

Cabin Ticket Sales and Transfer

IT’S THE SHIP KOREA cabin sales are exclusively sold through YES24 Ticket & IT’S THE SHIP
- チケット購入ページ（日本語）はこちら: https://iflyer.zaiko.io/e/itskr

Cabin tickets obtained through illegitimate means, such as using macros or any other unauthorized methods, as well as cabin tickets being resold on premium ticket websites, second-hand marketplaces, or personal social media, are all considered unauthorized resale cabin tickets and are strictly prohibited. All cabin ticket transfers are also prohibited to prevent unauthorized cabin ticket transfers.
Cabin tickets purchased through abnormal or unauthorized/illegal means cannot be canceled or refunded under any circumstances and may be restricted for use without prior notice.
All responsibility for any issues arising from illegal transactions lies with the parties involved. The organizers, promotors, and ticketing agencies bear no responsibility whatsoever and cannot be involved in resolving such issues.

Photography Guidelines

IT’S THE SHIP KOREA and/or its promotional partners have the exclusive right to include photographic, video and other visual portrayals of guests in any medium of any nature whatsoever for the purpose of trade, advertising, sales, publicity or otherwise, without compensation to guests, and all rights, title and interest therein (including all worldwide copyrights therein) shall be IT’S THE SHIP sole property, free from any claims by guests or any shipmate deriving any rights or interest from guests.
A video crew may be shooting footage to be used for the promotion of future IT’S THE SHIP events. When the video team is shooting any particular location/venue on the ship, your presence at the said location/venue acknowledges your permission for your likeness to be used in future, non-broadcast/broadcast promotional videos, TV shows or still pictures. If you do not wish to be filmed please notify the video crew and be prepared for them to ask you to exit the location/venue for a short time until taping is complete.

Photo Policy for Guests

Guests will be permitted to take photos and videos onboard IT’S THE SHIP KOREA and during performances with small, non-professional digital cameras and cell phones. Out of respect for our performers and your fellow guests, we ask that you please NOT use flash during shows. Professional quality cameras with detachable lenses and video specific cameras are strictly prohibited. Guests are not allowed to use any footages/pictures for any commercial purpose without the consent or approval from LIVESCAPE. We appreciate your cooperation!

Security Screening

All participants may be requested to empty their pockets and bags and undergo thorough security checks, including bag and body searches when passing through the security checkpoint before boarding. The organizers/promoters have the right to deny boarding to or remove specific individuals.

Emergencies

There will be medical booths equipped to provide basic first aid.
In case of an emergency, please promptly inform nearby staff, securities, or visit the information booth.

Refusal of Passage

Transportation on the Cruise may be denied to any shipmate who, in LIVESCAPE’s or Costa Cruises’s sole discretion:
1. is or becomes in such a condition as to be unfit to travel
2. is dangerous or obnoxious to others or
3. is inadmissible under the laws of any country of debarkation

In addition, LIVESCAPE and Costa Cruises reserve the right to refuse passage, disembark or confine to a cabin any shipmate whose physical or mental condition or behavior they consider, in their sole discretion, to constitute a risk to the shipmate’s own well-being or that of any other shipmates.

LIVESCAPE and Costa Cruises has the right to disallow booking or boarding to any shipmate that, in the opinion of LIVESCAPE and Costa Cruises, may impact the cruise, other shipmates, or artists in a negative or disruptive way. LIVESCAPE and Costa Cruises shall have unilateral rights in any such decisions.

The Released Parties shall have no liability to any such shipmate or any third party arising out of any such decision. Any costs resulting from LIVESCAPE ’s and/or Costa Cruises’s decision, including, without limitation, costs of lodging and transportation, shall be the responsibility solely of the shipmate.

Zero Tolerance Drug Policy

SOUTH KOREA AUTHORITY has a zero tolerance policy regarding the use, possession, purchase or distribution of illegal controlled substances. Any violation of this policy will result in disembarkation from IT’S THE SHIP as well as the individual(s) being turned over to the local law enforcement officials for appropriate legal action. In such cases, LIVESCAPE & IT’S THE SHIP KOREA and Costa Cruises shall not be liable for any refund or other compensation or damages.

Liquor & Beverage Policy

Shipmates are prohibited from bringing any alcoholic beverages, non-alcoholic beverages or any raw or cooked food onboard. We reserve the right to refuse the sale of alcoholic beverages to anyone. Costa Cruise Lines will retain alcoholic beverages purchased in the ship’s gift shops until the end of the voyage.

Tobacco Products

Strictly no cigarettes/tobacco or vape products allowed. Any tobacco product(s) will be confiscated before embarkation.

Cancellation by Livescape and/or Costa Cruises

In the event of strike, lockouts, riots or stoppage of labor from whatever causes, or for any other reason whatsoever beyond the control of LIVESCAPE or Costa Cruises, Costa Cruises in its sole discretion may cancel, advance or postpone any scheduled sailing or call at any port and may (but is not obligated to) substitute another vessel, and neither Costa Cruises nor LIVESCAPE shall be liable for any loss whatsoever to shipmates by reason of such cancellation, advancement, postponement, or substitution.

Thereupon, LIVESCAPE shall return to you, if the Cruise is completely cancelled, your cabin fare and related taxes and fees, or, if the Cruise is partially cancelled, a proportionate part thereof. Under such circumstances, LIVESCAPE and the Released Parties shall have no further liability for damages or compensation of any kind. Please note that the availability of any refund for travel insurance and/or other travel products (airfare, hotel, car rental), will be determined in accordance with the applicable cancellation policies for such other products or services.

Cancellation by Artistes

LIVESCAPE has entered into an agreement with each performing artiste on the Cruise to be present onboard the Cruise and perform in accordance with terms specified therein. However, neither LIVESCAPE nor Costa Cruises shall be liable or responsible for failure of any artistes or musician to appear onboard or to perform under its agreement. Further, neither LIVESCAPE nor Costa Cruises shall be liable or responsible for any loss, damage, cost or expense of any kind to any shipmate or any other shipmate or entity in the event that such performance is prevented or such loss, damage, cost or expense is caused by or results directly or indirectly from any act of God, war, fire, collision, directions of underwriters, arrest, order or restraint by any government agency or official acting under color of authority, acts of terrorism, labor disturbances or disputes, civil commotion, weather conditions and considerations of the safety of the vessel (for which the Master shall be the sole judge), breakdowns of or damage to the vessel’s hull or machinery, requisition of the vessel by governmental authority, illness, death of a family member or other cause or circumstance beyond LIVESCAPE’s reasonable control. In the event of any failure of contracted artistes to perform during the cruise, LIVESCAPE, in its sole discretion, may engage a replacement artists or artistes, or may change, postpone or terminate all or any part of the Cruise or the entertainment program or change the program or itinerary. In such case, LIVESCAPE shall have no liability to any shipmate for any loss, damage, cost or expense whatsoever by reason of such change.

Limitation of Liability

By booking the Cruise, you (the shipmate) agree to release and hold harmless the Released Parties, from and against any claim or cause of action arising out of or in connection with your travel on and participation in the Cruise, including, but not limited to:

Injury, death or delay of shipmates, or loss, damage or delay of or to shipmates’ baggage or other property, which may be caused, directly or indirectly, in whole or in part, from participation in the Cruise, including, without limitation, shipmate’s use of or participation in any shore excursion, onboard concession or athletic or recreational activity
Your request for or selection of a roommate for the Cruise
Emotional distress, mental suffering or anguish or psychological injury of any kind under any circumstances (except when such damages were caused by the Released Parties’ negligence and resulted from the same shipmate’s sustaining actual physical injury, or having been at risk of actual physical injury, or when such damages are held to have been intentionally inflicted by the Released Parties)
Any change in scheduled Cruise events and/or celebrity appearances or
Costa Cruises exercise of its contractual rights (see below).

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Disclaimer

To the best of our knowledge, the information contained herein is accurate and reliable as of today, 20 December 2023. Terms & Conditions will be updated periodically or subject to change at any time without notice. LIVESCAPE, IT’S THE SHIP KOREA or Costa Cruises do not assume any liability whatsoever for the accuracy and completeness of the information.